Suvarnabhumi
Airport Overview - The Passenger Flow
5. Passenger Flow
5.1 International passengers flow
5.1.1 Departure passengers can come through via the entrance on the
4th floor of the departures hall, which can be accessed by car or by
foot from the car parking buildings, which is connected to the 3rd
floor of the departures hall. Upon entering the departures hall,
passengers can check-in at counters 4-10 before proceeding to the
passport control and the customs control checkpoints. Passengers can
then continue to the concourse building D via 2 connection channels
from the terminal complex. The 4th floor of concourse building D
consists of a wide variety of shops that passengers can enjoy
shopping while waiting for board. When called for boarding, they can
approach the gate via the 3rd floor of the departures hall; and when
arrive at the gate, they have to proceed to the 2nd floor to the
hold room.
All passengers and hand luggage taken on board must be examined. The
examination points are on 3rd and 4th floors in the airside area of
the concourse buildings.
5.1.2 Arrival passengers can come through to the passenger terminal
on 2nd floor of the concourse buildings except the bus gate
passengers. At the terminal, there will be passport control
checkpoints and this is also a place where they collect their
baggage from on of the 22 baggage conveyor belts, 17 of which are
for international passengers and 5 are for domestic passengers. Once
passengers have collected their baggage and passed the customs
control checkpoints, they can proceed to the arrivals hall where
they can find transportation counters, hotel and accommodation
counters and tourist information center. Outside the arrivals hall
will be pick-up points; in the case of passengers traveling with
tour agency, they must proceed to 4th floor for buses and coaches.
There is a general meeting point on 3rd floor.
5.1.3 Transit/transfer passengers will have to go to the airside
area after they arrive at the 2nd floor of the concourse building
from the aircraft in order to proceed with the transfer processes
before continuing to 3rd and 4th floors to complete the departure
procedures.
In the case of transit passengers, they will have to go through the
airside area to the departures service area in order to complete the
departure procedures.
5.2 Domestic passengers flow
5.2.1 Domestic departure passengers will be able to check-in at
counters 2 and 3 on 4th floor of the departure hall. Afterwards they
will have to proceed to 2nd floor to the hold room where they and
their hand luggage will be examined.
5.2.2 Arriving passengers will come to the terminal through the 2nd
floor of the concourse building to collect their baggage from the 5
domestic baggage conveyor belts before proceeding to the arrival
hall. The service counters outside the arrival hall will be shared
by both the domestic and the international passengers.
